Please note,we only accept the following Return;
In stock: the return is confirmed within 11 days after receipt, the product is not washed and does not affect the second sale.
Customized models: Customized models are customized according to the customer's own size, so we generally do not accept unreasonable return.We only accept the following Return;
Defective, Damaged or Mis-shipped Items.
Sizing or Fitting Issues
If the dress is the size you ordered but does not fit, we are sorry we can`t give refund and cover the cost. If you're sure that you get a dress which is not tailored by the specification of your order, please take some photos of the merchandise by laying it on the ground and place a tape ruler to measure out the problem. We'll have cover for your lost and give refund for this issue.
Slight colour mismatches between the colour of your dress and the colour shown on screen, so we can assure 90% similarity with the models. If you are confident that you have received the item in a wrong color, please provide the photos as a proof and we will give full refund or dress exchange.
We can assure 90% similarity with the models. However, if you are confident that you have received the item in a wrong style, please provide the photos as a proof and we will give full refund or dress exchange.
Hope the information would be helpful. Thank you.
Please feel free to contact for further questions.